# Privacy Policy **Legal Entity:** Plutocracy Pty Ltd, trading as **Get Funneled**\ ("we", "our", or "the Service") *** ### **1. Introduction** Get Funneled provides analytics and reporting tools to help businesses understand funnel performance and customer behaviour. We respect privacy and only process information necessary to operate the platform and integrations such as Shopify. By using Get Funneled, you agree to the practices described in this Privacy Policy. *** ### **2. Information We Collect** We collect the minimum amount of information necessary to provide the service. #### **2.1 Account Information** * Email address (via Google OAuth login only) We do not store passwords. #### **2.2 Shopify Merchant Data (If Applicable)** When merchants install or connect Get Funneled to Shopify, the following types of store data may be accessed and processed: * Store metadata (store name, URL, email) * Products and collections * Orders and related analytics fields * Customer-related analytics (anonymised where applicable) We do **not** access Shopify login credentials, staff accounts, or private content unrelated to analytics. #### **2.3 Billing Data** Payments and subscriptions are handled by **Stripe**.\ We do not store or process full credit card or payment information. #### **2.4 Tracking and Cookies** * We **do not use cookies** for authentication or marketing. * We may use **anonymised tracking** to understand service performance and stability. #### **2.5 Error and Performance Data** We may process technical information such as: * Browser type * Application behaviour * Error logs (via Sentry) This is strictly for debugging and platform improvement. *** ### **3. How We Use Information** We use collected or connected data solely to: * Provide authentication and access to the platform * Generate analytics, dashboards, and reporting features * Maintain uptime, performance, and platform security * Support merchant-installed integrations (such as Shopify) We do **not** sell, rent, trade, or use data for advertising. *** ### **4. Third-Party Service Providers** We rely on trusted infrastructure and operational providers: | Provider | Purpose | | ------------ | ----------------------------------- | | AWS | Secure hosting and database storage | | Stripe | Subscription and payment processing | | Sentry | Error monitoring | | Google OAuth | User authentication | Some users may also connect optional third-party services (e.g., Meta, Google Analytics, Clarity). Any information shared with those platforms occurs by merchant choice, not by Get Funneled. *** ### **5. Data Location & Security** All data is stored in the **United States (AWS US-West-1 region)**. We apply the following protections: * Encryption **in transit** (HTTPS/TLS) * Encryption **at rest** * Access limited to authorised internal systems We follow industry-standard measures to prevent loss, misuse, or unauthorised access. *** ### **6. Data Retention** We retain data for as long as an account remains active. If the service is uninstalled or discontinued, we may retain anonymised or aggregated information for operational or reporting purposes unless otherwise required by law. *** ### **7. Shopify Required Disclosure** For merchants using Shopify: * We only access store and order data necessary to provide analytics. * We do not use data for advertising or resale. * If you uninstall the app, Shopify may automatically revoke access. Some data may remain stored for operational records. *** ### **8. User Rights** At this time, we do **not offer additional user rights**, including: * Account deletion requests * Data export requests * Modification of stored information Users may stop using the service at any time. *** ### **9. Changes to This Policy** We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of the latest version. *** ### **10. Contact** For privacy or compliance-related questions: 📧 **** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://funneled.gitbook.io/funneled-docs/home/legal/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.